A QUIETER KIND OF LUXURY. ROOTED IN NATURE.
Forest Clay

Forest Clay

A little closer to nature.

Find your natural ritual.

FOREST CLAY · CUSTOMER CARE

Accessibility statement

Help accessing Forest Clay, product information and customer care.

Effective
On this page
  1. Our approach
  2. Tell us about a barrier
  3. Alternative assistance

Our approach

We aim to make browsing, product information, ordering and customer support usable across devices and assistive technologies. Accessible names, keyboard interaction, readable text and responsive layouts guide our work. This statement is not a certification of full conformance to an accessibility standard.

Tell us about a barrier

If a page, form, image or payment step is difficult to use, contact customer care with the page link, the task you were trying to complete and your preferred contact method. Device or assistive-technology details can help but are optional. Please do not send payment secrets or unnecessary health information.

Alternative assistance

We will seek an accessible way to provide information and help with the affected task. Assistance does not require you to waive a consumer right or use a less secure payment method. Third-party payment interfaces are operated by their providers; we can help raise an issue or explain available alternatives.

A question about this policy?

Our customer-care team can help with your order or explain the next step.

Contact customer care
Forest Clay app icon

THE ART OF EVERYDAY CARE

Your ritual.
One tap away.

Keep Forest Clay on your home screen. Explore the collection, manage your orders, and discover your daily essentials.

Installation options depend on your browser. Shopping and payments need an internet connection.

Your privacy choices

Essential cookies support shopping and account security. Analytics is optional. You can change your choice at any time.

Analytics records pages, shopping events, device type, approximate country and city, and visit times. Full IP addresses are encrypted and expire after 7 days. Visit records expire after 90 days.

We do not record your typed messages, passwords, payment details or screen sessions.

Read our privacy policy